PRIVACY POLICY

 Last Updated: October 1, 2025

This Privacy Policy relates to the information collection and use practices of TECHCREATE GROUP LTD (“we,” “us,” or “our) in connection with this investor relations website (techcreategroup.com) (the “Website”). 

Description of Users and Acceptance of Terms

This Privacy Policy applies to visitors of the Website (“Visitors,” “you,” or “your”). Please refer to the  Singapore Privacy Disclosures sections below for additional disclosures that may be applicable to you. 

This Privacy Policy does not address our privacy practices relating to TECHCREATE GROUP LTD job applicants, employees, and other personnel nor information that is not subject to applicable data protection laws (such as deidentified or publicly available information). This Privacy Policy is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Information We Collect and How We Use It

The information we collect or otherwise receive in connection with the Website includes:

  1. Contact/Demographic Information. The contact/demographic information collected on our Website varies but typically includes some combination of your name, email address, contact type, company information (including address or job title), and any information you provide in messages or other forms (e.g., surveys) to us. We use such information for purposes such as responding to, and following up on, your inquiries, providing you with requested information, or sending you email or other communications (including marketing emails). Depending on the nature of your message, we may route your information to an appropriate third party, such as a distributor, to better address such message.

If you choose to contact us or otherwise send us information (e.g., via form or survey), we may need additional information to fulfill the request or respond to your inquiry. We may provide additional privacy disclosures where the scope of the request we receive or personal data we require falls outside the scope of this Privacy Policy. In that case, the additional privacy disclosures will govern how we may process the information you provide at that time.

  1. Webcasting/Teleconferencing: We may provide webcasting and teleconferencing services and similar services, where you may participate and provide information (e.g., user name, chat messages, likeness).
  2. Server Logs. Like most websites today, we use web servers that keep log files that record data each time a device accesses those servers. These log files are maintained by our website hosting service and contain data about the nature of such access, including the device’s IP address, user agent string (e.g., operating system and browser type/version), and referral URL (i.e., the external source by which you arrived at our Website, or the pages you’ve clicked on while on our Website).
  3. Analytics and Usage Data. We and our third-party partners may automatically collect or process information you provide to us, and information about your device and visit/use of the Website, through technologies such as cookies, localStorage, pixel tags, scripts, SDKs, APIs, and other technologies. The type of information collected via these technologies may include the following (collectively, “Analytics/Usage Data”):
    1. Browser and device information, such as IP address, device or other digital user IDs, browser or device type and version, other user agent string data, geolocation information, preferences, and other settings.
    2. Website analytics and usage data, such as the path taken to, through, or when exiting our Website, log-in and account credentials, what page you are on or have visited, links clicked, videos or other content viewed, services used or signed up for, other activity in relation to our services, email open rates, mouse movements, scrolls, clicks, keystroke activity, browsing, search, or purchasing behavior, or chat function usage and logging of such conversations.

Analytics/Usage Data may be combined with the other information described in this Privacy Policy. 

General Controls: Please consult your device’s or browser's documentation or settings menus for the choices you may have regarding blocking cookies or other tracking technologies. For example, some browsers allow you to block all third-party cookies on websites.

Google Analytics: One of our analytics partners is Google Analytics. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's website here: www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Add-On here: https://tools.google.com/dlpage/gaoptout/.

5. Information from Other Sources and Third Parties. We may receive the same or similar categories of information described above from the following sources and other parties: 

a. Our Affiliates: To provide our products and facilitate our services, TECHCREATE GROUP LTD entities receive personal data from other TECHCREATE GROUP LTD entities for purposes and uses that are consistent with this Privacy Policy.

b. Service Providers: Our service providers that perform services on our behalf, such as analytics and certain marketing providers, collect personal data and often share some or all of this information with us. 

c. Business Partners and Other Sources: In some cases, such as where you sign up for a webcast, presentation, or other event/service, we may receive your contact information from a third-party website, including those white-labeled under our brand. Where we collect such contact information, our use of such contact information shall be pursuant to this Privacy Policy. 

Uses of Your Information

In addition to the other uses described in this Privacy Policy, we may also use your information to:

  • Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations or to provide the services requested;
  • Manage our organization and its day-to-day operations;
  • Facilitate a business relationship with you and, where applicable, the company you represent, such as by communicating with you;
  • Verify your identity and entitlement to our services;
  • Market our services to you, such as via email;
  • Administer, improve, and personalize our services, such as by analyzing your information in combination with others’ information;
  • Create aggregated or de-identified information that cannot reasonably be used to identify you, which information we may use for purposes outside the scope of this Privacy Policy;
  • Conduct research and analytics on our user base and our services (e.g., by analyzing your information with others’ information), such as inferring additional information about you or others or understanding how you and others may use our services;
  • to train and improve our technology, such as our AI/machine-learning models and algorithms;
  • Help maintain and enhance the safety, security, and integrity of our property, products, services, technology, assets, and business;
  • Defend, protect, or enforce our rights or applicable contracts and agreements, as well as to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties, and or establish, exercise, or defend legal claims;
  • Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of TECHCREATE GROUP LTD and others;
  • Facilitate business transactions and reorganizations impacting the structure of our business;
  • Comply with contractual and legal obligations and requirements; and
  • Process for purposes otherwise disclosed to you (or pursuant to your consent) during your experience on, or in relation to, our Website, or any other reason permitted by law.

Our Disclosure of Your Information

As part of the uses described in this Privacy Policy, we may also provide your information to:

  1. To our Affiliates. We may share your information with any of our parent companies, subsidiaries, affiliates, or other companies under common control with us in order to support the purposes described in this Privacy Policy.
  2. Facilitate Business Transactions. In the event of a merger, dissolution, reorganization, or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal data, would be transferred to the surviving entity in a merger or the acquiring entity.
  3. Disclosure to Public Authorities. We are required to disclose personal data in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal data to other third parties when compelled to do so by government authorities or required or advisable by law or regulation including, but not limited to, in response to court orders and subpoenas, or for other purposes related to legal claims or legal reasons.
  4. To Service Providers. We engage various service providers, such as cloud storage and web hosting providers, distributors and technical assistance and security vendors, database management/back-up services, analytics services, and email providers.
  5. To Marketing Providers. We share personal data with our marketing providers in order to offer digital marketing services (e.g., email marketing automation), customer relationship management/CRM platforms, and customer service vendors.

How We Protect Your Information 

We take commercially reasonable steps to protect your personal data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.  Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet.

Retention of Personal Data

We will retain your personal data in a form that identifies you only for as long as it serves the purposes for which it was initially collected as stated in this Privacy Policy, subsequently authorized, or as allowed under applicable law.

Children’s Personal Data 

We do not knowingly collect personal data from children under the age of 13 through the Website. If you are under 13, please do not give us any personal data.  We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide personal data to us. If you have reason to believe that a child under the age of 13 has provided personal data to us, please contact us at enquiry@techcreate.com.sg and we will endeavor to delete that information from our databases. 

Region-Specific Disclosures

Our servers are located in Australia, please be aware that any information provided to us, including personal data, will be transferred from your country of origin to the Australia. To the extent permitted under applicable law, your decision to provide such data to us, or allow us to collect such data through our Website, constitutes your consent to this data transfer.

Links to External Websites

Our Website may provide links to other digital properties that are controlled by third parties. Linked digital properties may have their own privacy notices or policies, which we suggest you review. We are not responsible for the content, usage, terms, privacy policies, or digital properties of any third party.

Changes to This Privacy Policy

This Privacy Policy is effective as of the ‘Last Updated’ date stated at the top of this Privacy Policy.  We may change this Privacy Policy from time to time with or without notice to you.  By visiting the Website after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. As permitted by applicable law, our use of your information is governed by the Privacy Policy in current effect, regardless of when the information was collected. Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, please e-mail us at enquiry@techcreategroup.com with “Privacy Policy” in the subject line.